Terms of Business

Your images and materials will receive the greatest care whilst in our laboratory. In the unlikely event of loss or damage, our liability will be limited to the cost of an equivalent amount of unexposed material or to the cost of replacement of the bare digital storage medium. If you consider your images to be of greater value you should arrange appropriate independent insurance cover in advance. Delivery times cannot be guaranteed. Uncollected work and /or originals will be destroyed after the expiry of 3 months from date of order.

COPYRIGHT
We undertake work for our customers on the understanding that they have the legal title to any copyright involved and they shall be liable for any expenses arising out of the infringement of copyright should the above not be the case.

COLOUR MATCHING
Colour Matching cannot be guaranteed between different prints from the same negative if printed at different times. If colour matching and balance are critical then the negative must be correctly exposed and a sample print must be sent with order. If not, then our printers will, in their opinion, provide the best colour balance based on the overall colour of the subject.

PRINTING COMPOSITION
Printing Composition if not stated will be left to the discretion of the printer and his decision will be final. If asked "choose the best neg" then it is sometimes difficult to do this without producing a rough proof from each negative in question. If this situation arises we will advise before proceeding, otherwise the printers choice will be final.

LIMIT OF LIABILITY
Your films, negatives or other photographic materials are accepted for processing, duplicating or printing on the basis that their value and that of any prints or duplicates made from them does not exceed the current retail cost of the material itself. Our liability for loss or damage is accordingly limited to replacement of the material, and no other liability will be accepted for loss or damage, consequential or otherwise however caused.

CONSEQUENTIAL LOSS
We cannot entertain any claims for consequential loss of any material, however caused.

COLOUR STABILITY
Because dyes used in colour photographic materials, like other dyes may change in time, neither prints nor copies will be replaced or otherwise warranted against any change of colour.

DELIVERY TIMES
Whilst every effort is made to ensure that any work undertaken is completed within the agreed time, delivery times quoted are only a guide and cannot, under any circumstances, be guaranteed.

PRINT SIZES
The print sizes quoted are in inches and are nominal sizes.

UNCLAIMED WORK
Any work that we cannot deliver or is not collected within three months, will be disposed of together with any associated material and we cannot accept liability for loss thus incurred.

CANCELLATION OF ORDER
Any order cancelled, for any reason, will be charged in full to the customer.

Force Majeure. Every effort will be made to fulfil all orders placed with the company, but the completion of them is subject to variation or cancellation owing to an Act of God, War, Strikes, Fire or any other cause beyond the control of the company.

FIXED TERMS
None of our agents or employees has the authority to make any other arrangement with you.

We reserve the right to amend all prices and services at our discretion.